Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from olivias-studio.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

How We Collect Device Information

  • Cookies: Data files placed on your device, often including an anonymous unique identifier. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


Text Marketing and Notifications

By entering your phone number at checkout, subscribing via a form, or signing up via keyword, you agree that we may send you text notifications (for order updates, including abandoned cart reminders) and promotional text marketing offers. Text marketing messages will not exceed 4 messages per month. You acknowledge that consent is not a condition of purchase.

To unsubscribe from text marketing messages and notifications, reply STOP to any message or use the unsubscribe link provided. Alternative opt-out methods (for example, using different words) will not be recognized as valid. Message and data rates may apply.

For questions, reply HELP to the number you received messages from or contact us at support@olivias-studio.com.


How We Use Your Personal Information

  • To fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices and order confirmations).
  • To communicate with you.
  • To screen orders for potential risk or fraud.
  • When in line with preferences you have shared with us, to provide you with information or advertising relating to our products or services.

We use Device Information to help screen for potential risk and fraud (in particular, your IP address) and to improve and optimize the Site—for example, by generating analytics about how our customers browse and interact with the Site and to assess the effectiveness of our marketing and advertising campaigns.


Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • We use Shopify to power our online store. Read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We use Google Analytics to understand how customers use the Site. Read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests (such as subpoenas or search warrants), or otherwise protect our rights.


Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Learn more about targeted advertising at the NAI’s educational page.

Opt-out Links

You may also opt out via the Digital Advertising Alliance’s opt-out portal.


Do Not Track

Please note that we do not change our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.


Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support@olivias-studio.com.

Additionally, we process your information to fulfill contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.


Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.


SMS Privacy

By agreeing to receive text messages, you also agree to our Messaging Terms and Messaging Privacy Policy.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@olivias-studio.com.